At Souley, we want you to have the greatest experience shopping with us, spending more time falling in love with our garments rather than worrying about shipping costs. For now, we offer free standard shipping*, because we believe that shipping cost should never be an obstacle or a consideration when you just really want it!
Take a breath, the rest is on us.
Additional shipping services:
Standard shipping with tracking: If you don't like surprises, and would like to keep a close eye on your order, we offer standard international shipping with tracking. Estimated shipping time for this service is between 5 to 14 business days.
Registered shipping (Signature mail): A precious gift for someone special, and wondering if the item has arrived? Use the registered service to receive a proof of delivery and you don’t have to wonder anymore.
1-3 days express shipping with tracking: Want it now? Want to impress your date with something special in couple days? We offer UPS express shipping with tracking. Door to door, less than 3 days.
*Please note that our Free International Standard Shipping service does not come with a tracking number.
Where do you ship?
We currently ship to United States, Canada, China, Brazil, the United Kingdom, Russia, France, Germany, Spain, Netherlands, Switzerland, Norway, Sweden, Denmark, Israel, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Taiwan, and Vietnam.
We do offer international shipping to countries that are not listed above. For these countries, a shipping cost of 15USD will be applied upon checkout.
Your country is not on the list? Let our Customer Care team know, and we'll try our best to accommodate.
How fast is your shipping
Most of our orders are shipped within 24 hours of purchase, pending on availability and credit verification. Once your order is shipped, we estimate you will receive your order within 5 to 14 business days of its ship date, depending on the service chosen.
Shipping times may vary, as it is subject to flight availability and progress of customs clearance and aviation security check, etc. Mail items will be treated as priority mail in the destinations, speeding up mail processing.
We work our hardest to get you your order as quickly as possible.
For orders shipped to P.O. Box addresses, rural postal codes, and remote locations considered "beyond points", please allow additional time for orders to be shipped.
We do our best to ensure your item(s) arrive in perfect condition. However, in the unlikely event that your package arrives in a damaged condition, please accept the delivery and contact Customer Care so that we can assist you with your order as needed.
Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.
Where do you ship from?
Souley Clothing has called Hong Kong their new home not only is it a free-port but because of the savings that we can give back to you due to limited excise duties.
With a centralized geographical location, we can ship internationally efficiently to all the Souley babes. We love you all equally!
Savings for you
With Hong Kong as a free port that does not levy any customs tariff, we can make use of the cost effective shipping and pass it all to you.